Lisbon – Hebrew Customer Service for Netflix (m/f) – (102649)

The ideal candidate is curious, innovative and motivated to be part of a qualified team which provides an excellent quality of customer care. Join a dynamic team of more than 350 members, with a passion for growth in a fantastic team. 

Our Client
Netflix is an American Company which specializes in and provides streaming media and video-on-demand online. With more than 117 million subscribers in more than 190 countries, watching more than one billion hours of movies, TV series and original productions monthly, revolutionizing the way TV and movies are viewed.

Responsibility
•  Ensure the clients excellent quality calls and satisfaction; 
•  Help clients with their personal accounts, internet surfing and billing; 
•  Actively listen to the client, show empathy and patience; 
•  Guarantee the quality of the message being transmitted and show good knowledge of the product and services.

Your Profile
•  Native or near native of the Hebrew Language (C2);
•  Good knowledge of the English language (B2);
•  Good computer skills;
•  Fond of movies and TV series; 
•  Good communication and interpersonal skills; 
•  Good team player; 
•  EU citizen or with valid work permit for Portugal.

Our Offer
•  Work Location: Lisbon – Oeiras;
• International career in a multicultural environment;
• Training and familiarization phase;
• Opportunity to grow in a multinational company;
• Accommodation in a Teleperformance apartment;
• Refund of initial flight expenses;
• Free annual flight to the homeland;
• Private health insurance;
• Free Portuguese language courses, surfing, soft trekking and much more.

Fri, 28 Dec 2018 12:06:56 +0100

Portugal Lisbon

Teleperformance Portugal
18.000 € – 24.000 € gross / year
Project/Service based
Customer Service
Language/ English, Hebrew

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