Lisbon – Hebrew Customer Service for Netflix (m/f) – (104556)

The ideal candidate is curious, innovative and motivated to be part of a qualified team which provides an excellent quality of customer care. Join a dynamic team of more than 350 members, with a passion for growth in a fantastic team. 

Our Client
Netflix is an American Company which specializes in and provides streaming media and video-on-demand online. With more than 117 million subscribers in more than 190 countries, watching more than one billion hours of movies, TV series and original productions monthly, revolutionizing the way TV and movies are viewed.

Responsibility
•  Ensure the clients excellent quality calls and satisfaction; 
•  Help clients with their personal accounts, internet surfing and billing; 
•  Actively listen to the client, show empathy and patience; 
•  Guarantee the quality of the message being transmitted and show good knowledge of the product and services.

Your Profile
•  Native or near native of the Hebrew Language (C2);
•  Good knowledge of the English language (B2);
•  Good computer skills;
•  Fond of movies and TV series; 
•  Good communication and interpersonal skills; 
•  Good team player; 
•  EU citizen or with valid work permit for Portugal.

•  Excellent work opportunity in a leading multinational company;
•  International career in a multicultural environment;
•  Possibility of cooperation with leaders in various industries;
•  Stable work and career progression;
•  Long-term development opportunities;
•  Fixed-term, renewable contract with the possibility of permanent employment;
•  Private health insurance after 6 months of employment;
•  Accommodation in a room of a Teleperformance owned apartment;
•  Initial flight expenses refund;
•  Annually complementary return flight to your home country (within Europe);
•  Free Portuguese language courses, sport activities and organized events.

Mon, 04 Feb 2019 18:23:05 +0100

Portugal Lisbon

Teleperformance Portugal
18.000 € – 24.000 € gross / year
Project/Service based
Customer Service
Language/ English, Hebrew

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