Lisbon – Russian speaker for Customer Support (m/f) – (106404)

We are looking for people with passion, new talents who are looking forward to build a successful career here in Portugal.
Become part of our customer service team and use your chance to start an international career. For applicants from all over Europe, we have prepared a transfer package which among other things includes a room in a corporate apartment, the refund of your flight to Lisbon, one free annual flight to your homeland and versatile administrative support directly after your arrival in Portugal.

Our Client
We support world-famous brands such as Expedia and Wish and many more in the customer service area.

Responsibility
Competent, friendly and efficient – that is how professional customer service looks today. Be it per phone, e-mail or even chat, you will be our customers´ first point of contact. 
Depending on the client, you will act in different industries and you will focus, among others, on tasks such as:

•  Customer support for bookings, purchases, or goods;
•  Assistance with concerns regarding payment transactions and questions about customer accounts;
•  Technical Support for a number of pc-related issues;
•  Professional management of changes, adjustments, complaints and any other customer concerns.

•  Native level of written and verbal communication skills in Russian and good understanding of English (B1 Level);
•  Good computer and internet skills;
•  Fast learning capacity;
•  Excellent communication skills, interpersonal skills and team spirit;
•  Goal-oriented work;
•  Flexibility and resilience;
•  Authorization to work within the EU (mandatory);
•  European Citizenship or valid work permit for Portugal;
•  Experience in telephone customer service / call center environment (preferred).

•  Excellent work opportunity in a leading multinational company;
•  International career in a multicultural environment;
•  Possibility of cooperation with leaders in various industries;
•  Stable work and career progression;
•  Long-term development opportunities;
•  Fixed-term, renewable contract with the possibility of permanent employment;
•  Private health insurance after 6 months of employment;
•  Possibility to live in one of our apartments;
•  Initial flight expenses refund;
•  Annually complementary return flight to your home country (within Europe); 
•  Free Portuguese language courses, sport activities and organized events.

Fri, 08 Mar 2019 16:28:20 +0100

Portugal

Teleperformance Portugal

Project/Service based
Customer Service
Language/ English, Russian

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