Nordic Order to Cash Associate – (105332)

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. 

Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.

 

What will you do:

  • Timely handling of incoming customer complaints and queries

  • Resolving complaints concerning invoicing for services rendered

  • Preventing reoccurrence of complaints by cooperating with other departments/customer

  • Communicating internally between departments to ensure the correctness of invoices and customer satisfaction

  • Fluent in either Danish, Swedish or Norwegian 

  • Precise and Analytical 

  • Team player

  • Experience in Dispute Department or Customer Service is an advantage

  • Full work comfort – private medical care, life insurance, access to MyBenefit platform
  • Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
  • Using foreign language and new technology solutions daily, cooperating with various Clients
  • CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming

Mon, 18 Feb 2019 13:28:43 +0100

Poland Mazowieckie

Accenture

Permanent
Shared services and Finance
Language/ English, Danish, Norwegian, Swedish

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