Norwegian or Danish Technical Support – Spain – (86302)

Norwegian or Danish or French Technical Support 

What would you do 
-Receive inbound calls, E mails and Chats from consumers requiring product support 
-Maintain, analyse, troubleshoot and attempt repair of all products 
-Investigate issues and solve problems; performing root cause analysis in effort to provide permanent resolutions 
-Ensure that call returns to clients are completed in a timely fashion (per commitments) and consumer issues are resolved 
-Speak clearly and inform accordingly the consumers 
-Manage the length of the calls ensuring minimum consumer inconvenience 
-Stay current with system information, changes and updates 

What we are looking for 
-Technical Support Representatives will provide technical and network problem resolution to customers by performing some relevant questions, while guiding users through step-by-step solutions. 
-Clear communication and soft skills (written + verbal) 
-Strong tech skills and familiarity with new technologies 
-Capability of handling demanding clients and stressful situations 
-Readiness to work in a fast paced environment 
-Demonstrate an efficient communication and politeness during the call 
-Effective listening skills 
-Knowledge Retention + Attention to Detail 

-Technical Support Representatives will provide technical and network problem resolution to customers by performing some relevant questions, while guiding users through step-by-step solutions. 
-Clear communication and soft skills (written + verbal) 
-Strong tech skills and familiarity with new technologies 
-Capability of handling demanding clients and stressful situations 
-Readiness to work in a fast paced environment 
-Demonstrate an efficient communication and politeness during the call 
-Effective listening skills 
-Knowledge Retention + Attention to Detail 

Benefits: 

– Good basic salary 
– Extensive training on market leading products, personal development programs and mentoring to fully develop skills. 
– Good career prospects. 
– Full time positions: 39 hrs / week. 
-International working environment 

Wed, 07 Feb 2018 12:43:57 +0000

Spain Barcelona


18.000 € – 24.000 € gross / year
Permanent
Customer Service
Language/ Norwegian, Danish, English

Vai al sito

Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.

Potrebbero interessarti

EA is looking for Videogame tester in Madrid (Norw... At EA, we exist to Inspire the World to Play. We create amazing experiences for our players everywhere and think about them first in everything we d...
Norwegian Technical Support Advisor – (83849... Are you looking for new challenges ? Do you need a change? This role would be suitable for those interested in new technologies and an international ...
Lavoro per infermieri in Inghilterra presso un osp... The Great Western Hospital di Swidon cerca infermieri con e/o senza esperienza da destinare ai reparti di gastro, pneumo, endoscopia, sala operatoria,...
ASAP Danish Backoffice Agents for Social Network i... Berlin is not only the capital of Germany but also the biggest city. Tons of international people live in Berlin and love every bit of it. You can fin...