This role serves as the first point of contact with associates, responsible for resolving queries and providing guidance, and is under the direct supervision of the Contact Center Supervisor. Contact Center analyst will continuously build breadth and depth knowledge to solve customer inquiries in a variety of areas including: iTMS (Performance, Talent Acquisition, Learning, Rewards), Direct Access Portal, general employment inquiries (e.g. workplace questions, policies, procedures, practices, documentation).
The ideal candidate will demonstrate excellent foreign languages skills: English and French, Dutch or German. We are looking for candidates who present high communication skills, with a positive and result-oriented attitude who are looking for a chance to develop in HR in an international organisation and a well-known brand.
- Opportunity to work in newly developing structures
- Individual approach in career planning
- Attractive bonus system
- Private medical care in Medicover
- Benefit Systems corporate card (Multisport)
- Life insurance
- Pension plan
- Employee discount for company products
- Lunch vouchers
- Convenient location in city center of Warsaw
Tue, 08 Jan 2019 16:19:26 +0100
Hays Poland Sp. z o.o.
Shared services and Finance
Language/ English, Dutch
Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.