Order Management Specialist with Dutch – (87043)

Our client is a Leading Global enterprise for business process and document management. Also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organisations worldwide. 

The Agent's main objective is to achieve the daily, weekly & monthly targets for his/her group. This is achieved by training and deploying resource effectively through the team structure. An operational role that also encompasses key relationships.

Main Responsibilities:

-To manage effectively designated team work-flow to achieve SLA and Targets
-Input & Process Orders & Returns
-Validation of Orders and Pricing
-Management of relevant customer details
-To ensure compliance with work instructions and absolute compliance with corporate guidelines encompassing in particular ethical and financial rules.
-To escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targets
-To respond and action in a timely professional manner any escalations received
-To provide Team Leader with timely and accurate reporting that captures performance trend metrics and actionable management information.

We offer:

– Competitive salary 
– Regular incentives and employee rewards 
– 25 days holiday allowance for 2017 (set annually as per collective agreement), plus public holidays 
– Free Company shuttle bus from train station to the Office
– Local employee discounts at shops and restaurants
– Free Spanish and English classes.
– Life and accident insurance
– Friendly international environment.
– Generous relocation package

Wed, 21 Feb 2018 17:53:58 +0000

Spain Barcelona

18.000 € – 24.000 € gross / year
Shared services and Finance
Language/ Dutch, English

Vai al sito

Potrebbero interessarti

Customer Service Representative (CSR) – Dut... Handle end user calls and web queriesAct as the first point of contact for the customerPrecise administrationAct as a primary contact between customer...
Dutch Speaking Customer Support Agent – (866... Our client is currently looking for fluent Dutch speakers to join their team in Athens as Customer Service Agents. Responsibilities: * Identify and ...
Contract Renew Specialist – French Speaker &... Our client is a german multinational company who is looking for professionals with a fluent level of French and English to prospect and manage new and...
Junior Finance Specialist with Intermediate German... THE EMPLOYER Our client is among the largest beverage organization groups worldwide. Generating revenues of 39.8 billion USD and as a truly consumer-...