OTC Associate with Dutch – (104283)

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.

What will you do?

  • Handling of customer complaints or question via emails
  • Identifying reasons and solutions of the complaints
  • Close cooperation with other teams
  • Chance to work for global clients
  • Possibility to work in multinational environment (we serve our Clients in almost 30 foreign languages)

 

  • Communicative knowledge of English (min. B1)
  • Very good Dutch communication skills (B2)
  • Experience in customer service  will be an asset
  • Good skills of Excel and Word

 

  • Location: Warsaw Annopol 
  • Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
  • Using foreign language and new technology solutions daily, cooperating with various Clients 
  • CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
  • Full work comfort – private medical care, life insurance, access to MyBenefit platform

Thu, 31 Jan 2019 16:13:28 +0100

Poland Mazowieckie

Accenture

Permanent
Shared services and Finance
Language/ English, Dutch

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