Portuguese Customer Representative – Travel – (105710)

We are currently looking for a Customer Representative for a leading hospitality company.

Responsibilities:

– Exceed daily, weekly and monthly targets.
– Achievement orientated.
– Keep the knowledge of customer's products, pricing, promotions, process and procedures.
– Adhere to process policy and procedures.
– Customer experience oriented.

Essential Skills and Knowledge:

– Native level of Portuguese + high level of English or Spanish
– Minimum 1 year experience in contact center experience
– Team Spirit
– Excellent Customer Service and interpersonal skills.
– Effective at problem solving and finding solutions.
– Is resilient, patient in dealing with challenging situations and is able to influence positively to provide a win:win solution.

Essential Behaviours:

– Passion for travel.
– Results driven.
– Willing to go the extra mile to add value for the business and Customers.
– Pro-active 
– Customer focused and has desire to go the extra mile for the customer
– Positive and enthusiastic.
– Flexible 
– Reliable, responsible

_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation

We offer

-Full-time (39 hours/week) and long-term contract
-Monday to Friday: from 9:00 to 00:00 (rotative)
-Salary: 16.500 Euros gross/year + up to 1.500 Euros gross/year in bonus
-Internal Development Program
-Opportunity to join an international team

Tue, 26 Feb 2019 08:59:30 +0100

Spain Illes Balears

SELLBYTEL | Webhelp Group

Permanent
Customer Service
Language/ English, Portuguese

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