Portuguese Technical Support Advisor (night shift) – (87541)

Are you looking for new challenges ? Do you need a change?

This role would be suitable for those interested in new technologies and an international environment. If you speak native Portuguese and you have a high level of English level, you are the perfect fit !

We are looking for Portuguese Technical Support Advisors to work for A well known American corporation which provides hardware (smart phone and tablets)/ software product services.

As the Technical Support Advisor, you will be:

-Maintaining client relationships through product support over the phone
– Respond to incoming calls and email from end users
-Handling effectively all incoming incidents 
-Gathering information from customers, troubleshoot technical issues

Requirements

-Portuguese native speaker with fluent English
-Great teammate
-Willingness to learn and apply new technologies
-Analytical skills with demonstrated problem solving ability desired 
-Ability to operate in high pressure situations 
-Good technical skills and knowledge preferable
-Excellent communication skills.

_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.

Conditions:

-Full-time (39hrs/week) and long-term Contract
-Salary: 16.452,47Euros gross/year + up to 3000 Euros gross/year in bonus.
-Schedule: From 19:00 to 04:00, from Monday to Friday, rotating weekends
-Location: Barcelona Center

Benefits:

-Relocation Package provided
-Possibility to grow within the company

Mon, 05 Mar 2018 10:49:49 +0000

Spain


18.000 € – 24.000 € gross / year
Project/Service based
Customer Service
Language/ Portuguese, English

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