Are you already in Barcelona? Can you start asap? Apply now!
For one of our clients, a successful and well-known American company which is specialized in cloud software, web-based products, operating systems and desktop and mobile applications, we are currently recruiting German speaking Reception Desk Executives for their brand-new office in Barcelona.
As part of the support team, you will provide a warm and friendly support to companies interested in exciting opportunities in online marketing. Your main tasks will be to:
– Provide professional and friendly client support via phone and email
– Responding to enquiries from prospective clients via phone
– Identify sales opportunities and discuss the need of the customers
– Ensure quality and professional service
– Ensure high level of customer satisfaction
– Follow up of customer information
– Record all information in the internal system
The ideal candidate has passion for customer service and the digital sector and has high empathy.
– Native level of German and excellent command of English
– +1 year of previous relevant experience in customer service
– Service, customer and quality-minded
– Strong ability to identify customer needs, excellent listening and qualifying skills
– Knowledge of cross-selling and up-selling techniques
– Curious and eager to learn
– Ability to speak with a diverse business audience
– Strong team player, flexible and friendly attitude
– Interest / Affinity in the Digital Media industry
– You are already living in Barcelona
– The opportunity to be part of a market leading company in the digital industry
– A stable position within an open minded and employee oriented working environment
– Career development opportunities
– Training courses, soft skills coaching and product training
– Possibility to achieve certifications for advertising tools
– Monday to Friday: 9 AM to 6 PM (no weekends)
– Salary: 20,500.00 € gross/year
– Long-term contract
– 1 week of intense training
– Relocation package provided
– Start date: ASAP
– You are already in Barcelona
Fri, 09 Feb 2018 13:38:04 +0000
18.000 € – 24.000 € gross / year
Language/ German, English
Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.