Service Desk Agent with Czech language – (87542)

You don’t have experience in IT?

Do not worry, we will provide you training!

Your tasks:

  • Coordination of IT queries (tickets) for technical issues
  • Ordering and dispatching all orders relating to printers
  • Maintaining communication with technicians and customers
  • Monitoring the correct timelines (SLA) and ticket flow
  • Updating knowledge articles

 

 

 

Our requirements:

  • Excellent Czech language Skills (speaking & writing)
  • Good English communication skills
  • Ability to work in a team, multi-task and adapt to changes quickly
  • Willingness to learn new skills
  • Technical vocabulary and dealing with issues from printing background
  • Readiness to work on shifts (between 8 am and 18:30 pm)
  • Excellent communication skills with the ability to interact professionally with a diverse group of clients

Your benefits:

  • Stable, independent work in international, flexible and open company
  • Wide range of trainings
  • Interesting international projects and possibility of being part of a worldwide Service Desk Team
  • Taking part in a new, international project
  • Welcoming and friendly work environment within young, multicultural team
  • Direct communication and flat structure
  • Great opportunities for both professional and personal development
  • Buddy programme
  • Space for your own ideas
  • Language training
  • A package of co-funded benefits: Multisport Card, private health care, life insurance, lunches

Would you like to join our team?  Please send your CV in English.

https://hemmersbach.com/career/browse-jobs/jobs/service-desk-agent-with-czech-language-3394/3394

Please add a statement: “I hereby agree for my personal data included in my application to be processed for the purposes of the recruitment process by Hemmersbach Central Support Sp. z o. o. Sp. K. under the Personal Data Protection Act as of 29 August 1997, Dz. U. no 133, .883, consolidated text: Journal of Laws 2016, item 922 as amended. I hereby agree for my personal data in the range described above to be placed in the data base of Hemmersbach Central Support Sp. z o. o. Sp. K and be processed for the purposes of future recruitment processes.”

Mon, 05 Mar 2018 11:00:01 +0000

Poland Slaskie

Permanent
Information Technology
Language/ Czech, English

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