Service Desk Analyst – German Speaking – (106177)

Advancing People Multilingual Recruitment Specialists are now recruiting for a German speaking Service Desk/Helpdesk/Web Support/Technical Support Analyst for their client based in Gloucester, Gloucestershire.

As a German speaking Service Desk/Helpdesk/Technical Support Analyst it will be your responsibility to provide technical support via the telephone and email to the German speaking region.

Roles & Responsibilities:

  • Take ownership of requests following them to resolution
  • Proactive when dealing with customer issues
  • Offer technical support/1st line support/helpdesk/ service desk
  • Work with colleagues to ensure excellent customer experience, peer reviews
  • Help maintain knowledge articles and other internal documentation
  • Meet SLA's
  • Attend customer meetings

Apply now!

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Job Type: Full-time

Salary: £22,000.00 /year

Person Specification:

  • Fluent in German
  • Technically minded and customer focused
  • Technical support/Service Desk/Helpdesk/1st line support
  • Ability to work as a team and independently
  • Maintain a calm, analytical disposition
  • Have practical experience in a support environment

This is a full time permanent position offering an annual salary of £22,000 + attractive company benefits!

Tue, 05 Mar 2019 12:13:51 +0100

United Kingdom

Advancing People Multilingual Ltd

Permanent
Technical Support
Language/ German

Vai al sito

Potrebbero interessarti

Italian Content Moderator Bytedance Night Shift &#... Arvato Iberia is one of Arvato AG's business lines and is wholly owned by the Bertelsmann Group, the largest communication group in Europe. Prese...
Sales and Customer Service Specialist with Estoni... contacting individual clients by phone and actively selling them company's products;developing sales strategies and creating a model for upsellin...
Lead Generation Specialist – (87151) For our prestigious project, a big player at the artificial intelligence field, we are currently looking to fill the position of Lead Generation Speci...
Turkish speaker Customer Service for Nike (m/f) Li... Do you want to join the Great Place to Work? Teleperformance Portugal is looking for someone determined, who wants a new professional challenge. As a ...