Service Desk Support with Danish/Swedish/Finnish in Poland – (86833)

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.

Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.



•  Answer customer’s IT related queries
•  Provide 1st line technical support; answering support queries via phone, email, Chat and     Web
•  Provide technical support for incoming issues related to computer systems, software and    hardware
• Run diagnostic programs to resolve issues
• Referring KB for workaround / resolution and attempting resolution
• Strong interpersonal skills are a prerequisite
• Creating child tickets and tagging them with problem ticket
• Callback the user and confirm resolution (where ever applicable)
• Identifying the issue and categorizing / prioritize the incident
• Recording trend of calls and identifying outages proactively
• Walk customer through problem-solving process



•    Proficient in Danish/Finnish or Swedish and good English

•    European nationality

•    Min. 1 year experience in Service Desk – technical support/ customer support.

•    Be a proactive team player with a positive attitude

•    Have excellent customer service skills

· Relocation Package

· Good Basic Salary

· Medical Insurance

· Life& Disability Insurance

· Benefits from Social Fund

· Learning and development opportunities(including foreign languages trainings)


Why use Recruitment Agency

  • You will be contacted within 30 min of your application
  • You are given extra support in preparing for interviews
  • You have a contact person who gives you all the details of the job
  • You can ask for your application feedback anytime via email or phone
  • You don’t have to face the situation where company do not reply to you for days.
  • All our services to job seekers are free of charge. We also offer bonus scheme to candidates.



Sat, 17 Feb 2018 08:57:39 +0000

Poland Pomorskie

18.000 € – 24.000 € gross / year
Customer Service
Language/ English, Swedish, Danish, Finnish

Vai al sito

Potrebbero interessarti

Si cercano 5 Content Writer italiani da remoto per... Sai scrivere contenuti in Italiano freschi, originali, creativi e accattivanti? LolaFlora cerca 5 Content Writer da remoto per la versione italiana d...
Airbnb: Kundenberater Tourismus – Lissabon, ... For our Customer Service - incoming calls and emails support  - join us if you are,  . Fluent in German and English (mandatory) . Ava...
Talent Acquisition Partner with Dutch – (862... Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional ...
Customer Service / (Temporary) – (86579) Do you speak English and are you interested to work within the Customer Service field? This is your professional Opportunity! Our client, an importan...