Service desk technician with German & English – (105780)

We want you in our team! If you'd like to be part of an international team, join us!

 

Multi-tasking may be a challenge for some, but if it's your kind of challenge, this job may be perfect for you. As a Service desk technician you'll be a problem-solver, device & software technician and more-all while being positive and professional.

And you'll also be a hero when you solve our customer's challenges.

 
Your responsibilities will be:

– Provide first line IT technical support (windows, office) with accurate and creative solutions to customer problems
– Research, resolve, and respond to general issues (office, windows, outlook, internet…) received via telephone calls and e-mails from different kinds of customers
– Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction
– Demonstrate excellent customer service at all times 

Requirements: 
Spoken languages: high level of German and English.
Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit.
Availability to work in day shifts

Details:
Schedule: Monday to Friday, day shift, No nights
Support languages: German, English

Permanent contract

Central building offices with excellent view on the city, top facilities and equipment

Competitive salary 1200-1300 euro gross/ month

Performance bonus

Meal tickets and gift vouchers

Training opportunities

Regina Maria  medical package

Copayment 7Card

Extra vacation days

Massage at the office day

Fruits on the house

Relocation package 1 net salary

 

What about choosing much more than a job ?

#AJobThatMakesSense #WeMakeITeasy #helpline_romania

Rent and utilities costs in Timisoara are around 350-400 euro/month.

Check us out on social media.

Tue, 26 Feb 2019 16:50:19 +0100

Romania Timis County

Helpline Romania

Permanent
Customer Service
Language/ English, German

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