Service desk with English 24/7 – Czech Republic (Brno) – (104591)

RESPONSIBILITIES:
•Point of contact for L1 Service Desk.
• Providing support 24/07
•Investigating issues engaging with problem management
•Continual service improvement activities.
•Provide guidance to users on next steps to resolve Access issues.

REQUIRED SKILL SET:
• Interest in Technology and the willingness to learn and develop new skills
• Upper-intermediate English language is a must (min B2) any other European language as an advantage
• Strong problem-solving skills and effective communication with customers in troubleshooting technical issues over the phone
• Autonomous, creative team player in a multicultural environment
• Goal-oriented personality
• Strong communication skills

WE OFFER:
• Permanent contract
• Performance bonus 
• Meal vouchers
• Language courses
• Multisport card
• Competitive salary 
• 5th week of leave
• Bike Friendly
• Modern offices in the centre of Brno, 2nd largest city of the Czech Republic
• Initial Accommodation – 2 weeks of accommodation provided by the company on joining 

Living in the Czech Republic has many advantages including affordable, low-cost living, a very good infrastructure, proximity to other European locations, as well as an interesting history and culture and beautiful nature. Brno is a truly international city with inhabitants and visitors from all over the world and there is no requirement to speak Czech!

Tue, 05 Feb 2019 14:04:10 +0100

Czech Republic

Infosys (Czech Republic) Limited s.r.o.

Permanent
Customer Service
Language/ English

Vai al sito

Potrebbero interessarti

Customer Service Representative with German or Dut... Are you fluent in German or Dutch and ready to start a new career in Athens? We have the new opportunity for you! Our Client is looking for a Customer...
Norwegian Online Campaign Optimiser – (86688... Online Campaign Optimiser - Norwegian Speaking Contact: Permanent Location: Eastpoint Business Park, Clontarf, Dublin 3   Who we are Arvato CRM S...
Inspector of CAT B1 aviation equipment on the Belu... Support the ARTS team in the area of maintenance, working on a project for one of our clients from the aerospace industry in Bremen. As an inspector o...
Social Media Dialogue Representative (m/f) Dutch &... We are looking for a highly motivated individual person for an amazing job opportunity located in Maastricht in the Netherlands. Our client is a world...