Service desk with German – Czech Republic (Brno) – (104590)

RESPONSIBILITIES:
•Point of contact for L1 Service Desk.
•Investigating issues engaging with problem management
•Continual service improvement activities.
•Provide guidance to users on next steps to resolve Access issues.

REQUIRED SKILL SET:
• Interest in Technology and the willingness to learn and develop new skills
• Upper-intermediate English and German language is a must (min B2) any other European language as an advantage
• Strong problem-solving skills and effective communication with customers in troubleshooting technical issues over the phone
• Autonomous, creative team player in a multicultural environment
• Goal-oriented personality
• Strong communication skills

WE OFFER:
• Permanent contract
• Performance bonus 
• Meal vouchers
• Language courses
• Multisport card
• Competitive salary 
• 5th week of leave
• Bike Friendly
• Modern offices in the centre of Brno, 2nd largest city of the Czech Republic
• Initial Accommodation – 2 weeks of accommodation provided by the company on joining 

Living in the Czech Republic has many advantages including affordable, low-cost living, a very good infrastructure, proximity to other European locations, as well as an interesting history and culture and beautiful nature. Brno is a truly international city with inhabitants and visitors from all over the world and there is no requirement to speak Czech!

Tue, 05 Feb 2019 13:56:38 +0100

Czech Republic

Infosys (Czech Republic) Limited s.r.o.

Permanent
Customer Service
Language/ English, German

Vai al sito

Potrebbero interessarti

Accountant with German (AP) – (104078) Accountant with German (AP) Location: Wroclaw RESPONSIBILITIES: Processing of accounting transactions in accordance with process documentationMatch...
PPC Specialist with European Languages – (86... As a PPC Specialist your main responsibilities will be to:-Own and manage PPC in your geographical area -Improve Ads Extensions-Monitor performance an...
Agent de centre d’assistance français – (103... Fujitsu est un groupe japonais spécialisé en Technologie de l’Information et de la Communication (TIC) qui propose une gamme complète de produits, sol...
Customer Service Representative Ukrainian (m/f) &#... Chinos, vests and pants are words you know and love? If you are communicative and open to phone calls and written contact with clients, we have an ide...