Service desk with German – Czech Republic (Brno) – (104590)

RESPONSIBILITIES:
•Point of contact for L1 Service Desk.
•Investigating issues engaging with problem management
•Continual service improvement activities.
•Provide guidance to users on next steps to resolve Access issues.

REQUIRED SKILL SET:
• Interest in Technology and the willingness to learn and develop new skills
• Upper-intermediate English and German language is a must (min B2) any other European language as an advantage
• Strong problem-solving skills and effective communication with customers in troubleshooting technical issues over the phone
• Autonomous, creative team player in a multicultural environment
• Goal-oriented personality
• Strong communication skills

WE OFFER:
• Permanent contract
• Performance bonus 
• Meal vouchers
• Language courses
• Multisport card
• Competitive salary 
• 5th week of leave
• Bike Friendly
• Modern offices in the centre of Brno, 2nd largest city of the Czech Republic
• Initial Accommodation – 2 weeks of accommodation provided by the company on joining 

Living in the Czech Republic has many advantages including affordable, low-cost living, a very good infrastructure, proximity to other European locations, as well as an interesting history and culture and beautiful nature. Brno is a truly international city with inhabitants and visitors from all over the world and there is no requirement to speak Czech!

Tue, 05 Feb 2019 13:56:38 +0100

Czech Republic

Infosys (Czech Republic) Limited s.r.o.

Permanent
Customer Service
Language/ English, German

Vai al sito

Potrebbero interessarti

dutc Customer Experience Specialist – (10675... Voxpro powered by TELUS International is an award winning outsourcing company that is changing the way businesses approach customer experience.To deli...
Facilities Assistant for Sitel – Lisbon, Por... We are Sitel A Worldwide leader of Customer Experience Management & Business Process Outsourcing, helping the largest brands in the world retain and ...
Accommodation Advisor w/ Native Level of German &#... Are you a world traveller? Would you like the opportunity to start a career in the tourism sector without formal experience? In this position, the com...
Accountant with Finnish – (103396) We are now seeking a new team member with good Finnish and Russian language skills to work in a financial accounting role for a large international he...