Social Media Reviewer with Danish or Finnish – (104290)

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

 

Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

Key responsibilities

  • Work to support customers of our client
  • Understand and make decisions according to defined Client Policies and Procedures
  • Familiarize with or be interested in culture of supported language (pop culture, history, slang, etc) 
  • Respond to contacts from users within the agreed timelines and quality standards
  • Identify inefficiencies / improvement opportunities in processes and suggest solutions 
  • Interface effectively with other internal and Client teams
  • Fluent in Danish or Finnish
  • Strong knowledge of modern culture, interest in current events, pop culture, and history is a must
  • Graduate with good-to-have minimum 1 year of working experience (preferably in a multinational environment) 
  • Extremely reliable, consistent, hard-working and able to work analytically within a problem solving environment 
  • Computer literacy and passionate about the internet
  • Open for shift working system – morning, evening and night shifts
  • Full work comfort – private medical care, life insurance, access to MyBenefit platform
  • Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
  • Using foreign language and new technology solutions daily, cooperating with various Clients
  • CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming

Thu, 31 Jan 2019 16:36:15 +0100

Poland Mazowieckie

Accenture

Permanent
Customer Service
Language/ English, Danish, Finnish

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