Spanish Language Customer Service Administrator
The role will include but is not limited to:
Develop positive relationships with customers to provide excellent customer service
Use bespoke IT systems to resolve and process customer orders and queries
Take prompt and appropriate action for the customers
Assist new customers with their enquiries and setting up accounts
Process and complete administration of payments
Collaborate with colleagues to help us be the best we can be
Develop product and process knowledge to continue providing excellent customer service
Be a proud ambassador to customers and colleagues
Passionate about delivering customer service
Fluent in speaking and writing Spanish
Willing to learn how to use a variety of bespoke IT systems
Positive and engaging communication skills
Ability to work in a team, ask for help and trust colleagues
Problem-solving skills to take the initiative and develop your knowledge
Relocation Package: This company offers a relocation package to all Customer Service candidates who live more than 50 miles away from their offices in Saint Neots. This includes: paying for a flight to the UK, travel from the airport to a hotel (usually a Premier Inn) and then paying for one month's accomodation there. You can send luggage ahead of time which will be stored safely by the company and the HR team are experts at assiting with finding new accomodation.
Benefits & Learning/Development: This company has an extensive benefits package as well as strong commitment to learning and development and employee progression.
Our Help: We have worked successfully with this company for a long time and we understand exactly what they are looking for and how they will decide which candidates to move forward with. We will do everything we can to ensure you are informed, supported and prepared for every step of the recruitment process.
Hours: Monday to Friday, 37.5 hours per week. 07:00–15:15
Tue, 06 Feb 2018 09:55:46 +0000
18.000 € – 24.000 € gross / year
Language/ English, Spanish
Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.