Sports Customer Advisor w/ Native level of German – (104215)

Are you passionate about sports? Do you have a constant desire to challenge yourself? Are you interested in sports fashion and like helping others? Is German your native language, then this is an amazing professional opportunity for you!

ASICS is a multinational and world-famous sports brand who manufactures clothing and equipment for both professional athletes and sports lovers. They are looking for a Junior Sports Customer Advisor with a sporty and positive attitude to join their new project in Barcelona. Together with their young and dynamic team, you will offer the best possible experience for customers all over the world. 

Main responsibilities

  • Delivering a best in class consumer experience attending consumers in all sort of questions about their products or services through different channels
  • Contributing and supporting the implementation of the Global Consumer Experience Strategy into the local market
  • Data entry and maintenance of data related to the consumers at a local market level into the CRM platform
  • Managing cases and E-commerce questions using the software tools provided
  • Reviewing the information that ASICS delivers to the consumers at a local level in all possible sources (web, newsletters, Twitter, Facebook, posts, events,…)

Core skills/Experience

  • Experience in customer service
  • Enjoy taking care of and helping people
  • Knowledge of Social Networks would be highly valued
  • Team player who is also able to work independently
  • Attentive, empathetic, flexible and proactive
  • Good communication skills
  • Passionate about sports
  • Eager to learn
  • Permanent contract 
  • Employee discount on ASICS products
  • Private health insurance
  • Tickets restaurant
  • Pension plan (starting from the 2nd year)
  • Free gym at the office + laundry services
  • Modern working environment
  • Joining an international company that is a premium True Sports Performance brand
  • Starting date: March 2019

Wed, 30 Jan 2019 18:56:13 +0100

Spain Barcelona

Babel Profiles
18.000 € – 24.000 € gross / year
Permanent
Customer Service
Language/ English, German

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