Swedish Customer Service B2B for Google Ads – (103946)

We are looking for Swedish Speakers that want to work in Portugal and be part of an amazing team !

About the Job

Analyze issues / requests of business clients and resolve them, only B2B;

Communication channels: chat, mail, phone;

Answer customer inquiries regarding online marketing products, strategies, implementation of marketing campaigns, assist users in recovering account information and assist in payment related issues;

Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution.

Your Profile 

Fluent in Swedish and good level of English;

Bachelor's degree (preferred);

With customer care experience;

General understanding or interest in online marketing products;

Excellent communication skills, good listeners;

Problem-solving skills;

Dynamic, organized and engaging;

Strategical thinking.

Offer

2 weeks class room training + 3 weeks of nesting (paid same as per contract)

On-going Certifications & Education;

A permanent presence of coaches who will facilitate your personal and professional development;

Monthly salary with performance-based bonus;

Monday to Friday, between 9am – 8 pm (40hours a week)

Private health insurance after 6 months of employment;

Excellent work environment, great colleagues and social arrangements;

Accommodation in a room of apartment;

Initial flight expenses refund;

Free annual flight to the homeland; 

 

Living and working in Lisbon, Oeiras

Lisbon is the capital of Portugal and has about 500,000 inhabitants in the central part of the city, and about 2.8 million in the entire metropolitan area. In Lisbon, everything is possible to do. It is a city that is close to the sea, can offer great shopping, nightlife and also has an incredible cultural heritage but many fine old buildings.

You will be working in the modern office facilities in Oeiras, just outside Lisbon, quite close to the beach, with train and bus access and magnificent mediterranean views !

Fri, 25 Jan 2019 12:38:27 +0100

Portugal Lisbon

Nordic Jobs Worldwide

Permanent
Customer Service
Language/ English, Swedish

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