Swedish Customer Service Representative – Google Ads – (104389)

Are you a Google fan?

Do you love Google products?

Are you passionate about the web and new technology?

If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you!

We are currently seeking new employees for our growing Google project in Barcelona

As a member of the Google Pre Sales Team at Teleperformance, you will be working on outbound leads to acquire new potential advertisers for the Sales Team. You will work closely with the sales team, building a pipeline of potential customers and providing them with all necessary information to acquire new customers. It is a target driven environment, where you will work towards individual sales targets as well as being part of a larger sales team increasing the Google Ads customer base across EMEA. This is a great role for people thinking of getting into sales although still need to build up their skill set.

 

Main Tasks 
 

-You are responsible for acquiring new potential Google Ads customers from a pool of qualified leads.

-You will work closely with the sales team in gathering needs assessment/background information on clients marketing needs and setting sales appointments.

-You will learn to understand the customer's requirements and objectives, and match Google Ads solutions and marketing strategies.

-You will ensure agreed KPIs are met

-You will develop and maintain a working knowledge of our products

-You will prospect potential new clients from a list of leads provided by marketing
-You will make outbound calls to identify and get in touch with decision makers
-You will perform needs assessment with business decision makers to identify potential and eligibility
-You will book appointment with sales representatives who will close the deal

-Swedish native speaker
-Fluency in English
-Previous experience in customer service environment and/or sales
-Excellent customer focus and the ability to work to tight deadlines 
-IT literate – Previous Salesforce.com knowledge is an advantage 
-Excellent time management & telephone etiquette 
-Highly professional written and verbal communication skills 
-Proactive – can work with minimal supervision

-A team player with problem solving, analytical and communication skills

-Passionate about sales, technology and the internet, with a desire to learn and develop

-Full-time contract (39 hours/week), from Monday to Friday 
-Salary for full-time: 20.555,97 € gross/year-Relocation Package
-1 week of initial training 
-A permanent presence of coaches who will facilitate your personal and professional development 
-Employment with the world's largest provider of contact center services 
-Excellent work environment, great colleagues, social arrangements and personal development 
-International business casual environment-Bi-weekly, monthly or quarterly contests

Fri, 01 Feb 2019 16:42:51 +0100

Spain Barcelona

TELEPERFORMANCE SPAIN
18.000 € – 24.000 € gross / year
Project/Service based
Customer Service
Language/ English, Swedish

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