Swedish Customer Support Agent – (102601)

Aspire Global is a leading international online gaming company and are looking for a dynamic and motivated Swedish Customer Support Agent.

Main Responsibilities
Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
Create added value by identifying and maximizing sales opportunities
Natural communicator through Email, Online Chats & Telephone

What will you be doing day to day?
Making all our players happy in a fast paced environment
Strong communicator as well as instinctive solution provider
Taking on board feedback, learning and constantly enhancing your already incredible skills
Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
Working independently and being trusted to make decisions to improve player satisfaction and team results
Be an amazing team player every day
Just simply be unstoppable!

What are your skills?
You are awesome in Swedish, both written and spoken (and pretty good in English too)
You have experience and a passion in dealing with customers
You thrive at multi-tasking
Master new skills quickly
A super positive attitude
Expert coffee maker (tea making is also considered an asset) 🙂

What will Aspire Global give to you?
Cool offices based in the most popular location on the island – central Sliema
Amazing colleagues- we are 1 big happy family from top to bottom!
Breakfast twice a week along with fruit & biscuits daily
Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
3 weeks in-depth initial training so you can hit the ground running with confidence
Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area
Weekly classes offered at one of the best fitness clubs on the island
Private health insurance

Participation in the company’s stock option plan (according to the company’s policies)
An opportunity to grow professionally within one of the biggest iGaming companies in the world

Wed, 26 Dec 2018 12:18:06 +0100

Malta Northern Region

Aspire Global
To negotiate
Permanent
Customer Service
Language/ English, Swedish

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