Swedish or Finnish Speaking Customer Service – (103776)

Swedish or Finnish Speaking Customer Support 

Amsterdam. Netherlands

€22,800 per year attendance bonus= ote €23,500 per year

Objective:

The support professional will be responsible for taking inbound calls from prospective customers with regards to IT products from a world leading brand, handling customer inquiries in a professional manner while providing the highest level of customer service. It is important to have a general interest in IT.

 

Candidates should already be based in the Netherlands to attend an open day if shortlisted.

You will be responsible for but not limited to:

  • Offering customer service to end users  in relation to a wide range of  products
  • Answering emails from customers
  • Ensure customer satisfaction by providing timely and accurate information
  • Logging detailed and accurate case notes to ensure optimal assistance for customers

Experience and personal skills needed:

  • Intermediate vocational education (MBO)
  • You have strong typing and PC skills
  • Fluency in Finnish or Swedish and English language
  • Software related knowledge and aptitude is a plus
  • Sales mindset: passion to find the right solution for the customer , while also closing the sale and potentially up-selling the customer
  • You are interested in fashion
  • Enthusiastic and dynamic, you are very comfortable with communicating by phone and mail and you have a good writing expression.
  • You are outgoing and approachable, with excellent customer service and enjoy working in a team environment.
  • Well-organized, accurate, you are detail-oriented, professional and courteous with high self-motivation.

We offer you:

  • Salary 1900 per month (gross)
  • Monday till Friday 09:30-18:00
  • An exciting full time job in a young international environment
  • Location easy to reach by Public Transport / full travel costs compensation if you live further than 10 km from working location
  • Attendance bonus system (700 yearly)
  • Referral bonus system
  • Possibilities for development and promotions
  • Pension plan

€22.8k – 23.5k per year

Wed, 23 Jan 2019 09:02:08 +0100

Netherlands North Holland

Recruitment Direct
18.000 € – 24.000 € gross / year
Permanent
Agent
Language/ English, German

Vai al sito

Potrebbero interessarti

German Speaking Website Promoter And Junior SEO &#... Currently we are growing our Online-Marketing Department and therefore, we are seeking to recruit a native German speaking Junior SEO. This position c...
Consultant for Spotify fluent in German (NON R... Are you ready to take your career to the next level?Email Support Specialist for Spotify fluent in German (NON-VOICE)On Spotify you can find all the m...
Graduate Remote Support Engineer w/ Native Level o... Are you interested in new technologies? Do you believe that technology can make a big difference on business and society and would you like to help ma...
Helpdesk with French – (103114) What you will do Our Helpdesk Accounting team manages overall support of Accounts Payable and handles the timely resolution of vendor’s queries, prov...