Swedish Speaking Customer Service Agent – (104479)

Swedish Speaking Customer Support 

Amsterdam. Netherlands

€22,800 per year attendance bonus= ote €23,500 per year

Objective:

The support professional will be responsible for taking inbound calls from prospective customers with regards to IT products from a world leading brand, handling customer inquiries in a professional manner while providing the highest level of customer service. It is important to have a general interest in IT.

You will be responsible for but not limited to:

  • Offering customer service to end users  in relation to a wide range of  products
  • Answering emails from customers
  • Ensure customer satisfaction by providing timely and accurate information
  • Logging detailed and accurate case notes to ensure optimal assistance for customers

Experience and personal skills needed:

  • Intermediate vocational education (MBO)
  • You have strong typing and PC skills
  • Fluency in Finnish or Swedish and English language
  • Software related knowledge and aptitude is a plus
  • Sales mindset: passion to find the right solution for the customer , while also closing the sale and potentially up-selling the customer
  • You are interested in fashion
  • Enthusiastic and dynamic, you are very comfortable with communicating by phone and mail and you have a good writing expression.
  • You are outgoing and approachable, with excellent customer service and enjoy working in a team environment.
  • Well-organized, accurate, you are detail-oriented, professional and courteous with high self-motivation.

We offer you:

  • Salary 1900 per month (gross)
  • €22.8k – 23.5k per year
  • Relocation of up to €1250
  • Monday till Friday 09:30-18:00
  • An exciting full time job in a young international environment
  • Location easy to reach by Public Transport / full travel costs compensation if you live further than 10 km from working location
  • Attendance bonus system (700 yearly)
  • Referral bonus system
  • Possibilities for development and promotions
  • Pension plan

Mon, 04 Feb 2019 08:16:22 +0100

Netherlands North Holland

Recruitment Direct
18.000 € – 24.000 € gross / year
Permanent
Agent
Language/ English, Swedish

Vai al sito

Potrebbero interessarti

Deutschsprachige Mitarbeiter für Social Media-Werb... Bist Du bereit, eine vielversprechende Karriere zu beginnen und mit einem führenden Social-Media-Unternehmen zu arbeiten? Die soziale Interaktion wurd...
Senior Accountant – General Accounting with ... What you will do Our Record to Report team are responsible for completing general accounting transactions across the JCI business portfolio, whilst a...
German Sports Advisor Specialist – (104121) If you have a natural interest and passion for sports and outdoor activities this is the job for you. We are interested in people with a free and spor...
Swedish Risk Appeals Agent – (101595) As a Swedish Appeals Agent within Risk Operations, your primary responsibilities will be to review PayPal accounts that have been limited due to what ...