Swedish speaking Customer Service – Athens, Greece – (87016)

Customer Care needed in Athens, Greece

The Role :

  • To support customers through phone, e-mail, chatting
  • To deal with difficult customers politely and patiently
  • To attain new knowledge
  • To have an excellent phone manners and maintenance of customer relationship

Your Responsibilities :

  • Receive customer's telephonic calls & provide them assistance
  • Determine & provide a good level of relationship with the customers.
  • Assists in making reports or charts to schedule
  • Attends training sessions and assists in cross training.
  • Provides other customer services as defined in contract requirements for position

Your profile :

  • Fluency in English and Swedish
  • Basic knowledge and affinity of websites
  • Customer Experience and Customer Services capabilities
  • Understanding and experience in direct communications with consumers (call center experience)
  • Affinity loudspeaker devices, professionally and preferably also personally; Coordination of technical issues and formulation of technical information
  • Advanced skills in working with MS Office Products (especially MS Excel)

We will offer :

  • Paid flight ticket
  • Up to two weeks hotel accommodation
  • Taxi to take you from the airport to the hotel
  • Free Greek courses
  • Additional remuneration for work on Greek holidays, weekends or overtime
  • Corporate training is provided

 

Refer a Friend: This position is not for you but you know someone who could be interested? Refer a friend and we will give you €150 if their application is successful!

Wed, 21 Feb 2018 15:05:00 +0000

Greece

Permanent
Customer Service
Language/ Swedish, English

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