Customer Care needed in Athens, Greece
The Role :
- To support customers through phone, e-mail, chatting
- To deal with difficult customers politely and patiently
- To attain new knowledge
- To have an excellent phone manners and maintenance of customer relationship
Your Responsibilities :
- Receive customer's telephonic calls & provide them assistance
- Determine & provide a good level of relationship with the customers.
- Assists in making reports or charts to schedule
- Attends training sessions and assists in cross training.
- Provides other customer services as defined in contract requirements for position
Your profile :
- Fluency in English and Swedish
- Basic knowledge and affinity of websites
- Customer Experience and Customer Services capabilities
- Understanding and experience in direct communications with consumers (call center experience)
- Affinity loudspeaker devices, professionally and preferably also personally; Coordination of technical issues and formulation of technical information
- Advanced skills in working with MS Office Products (especially MS Excel)
We will offer :
- Paid flight ticket
- Up to two weeks hotel accommodation
- Taxi to take you from the airport to the hotel
- Free Greek courses
- Additional remuneration for work on Greek holidays, weekends or overtime
- Corporate training is provided
Refer a Friend: This position is not for you but you know someone who could be interested? Refer a friend and we will give you €150 if their application is successful!
Wed, 21 Feb 2018 15:05:00 +0000
Language/ Swedish, English
Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.