Swedish Speaking Customer Support Agent – (86648)

Our client is looking for a proactive individual with excellent communication and interpersonal skills who has a flexible approach to work and understands the importance of providing a professional service to customers. The candidate must be confident to make decisions with the ability to exchange, analyse, and interpret information.

Responsibilities:

* Handling customer inquiries via e-mail/chat; including but not limited to games and cashier related issues
* Assessing individual issues and taking appropriate action to ensure customer needs are met
* Escalating system anomalies and general issues faced by customers to the relevant party
* Understanding Standard Operating Procedures and delivering service/quality standards to agreed levels
* Additional duties related to marketing (content writing, social media, SEO), basic web design, etc.

Requirements:

* Fluent level of Swedish language (additional Nordic language would be an asset)
* Excellent communication and interpersonal skills
* Ability to perform well in a multi-task, dynamic environment
* Basic knowledge of MS Office applications
* Logical reasoning skills with an analytical approach and be willing to work shifts
* The candidate must be locally based

Wed, 14 Feb 2018 09:22:42 +0000

Malta Northern Region


To negotiate
Permanent
Agent
Language/ Swedish

Vai al sito

Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.

Potrebbero interessarti

Senior Quantitative Analyst / Developer – (8... Credit Suisse is a leading global wealth manager with strong investment banking and asset management capabilities. Founded in 1856, Credit Suisse has ...
Field Sales Manager (Russian/ Romanian+German) ... Sprichst Du Deutsch und Russisch/ Rumänisch? Würdest Du gerne Deine bereits gesammelte Erfahrung im Vertrieb in einem internationalen Unternehmen weit...
English speaking Customer Service Advisor – ... Are you ready for a new adventure in another country? We are recruiting for native English speakers for various customer and technical support project...
Customer Advisor – (86334) ABOUT JOHN PAUL John Paul is the leader as a global loyalty group powered by premium Concierge services. We help our clients to generate proximity wi...