Swedish Speaking Service Desk Analyst – (96947)

Do you believe that learning to deal with technology is relevant nowadays? Speaking different languages motivates you? If the answer to both questions is yes, perfect! We have the best opportunity for you!

Tasks and activities

  • Seeking an associate to provide 1st level multilingual infrastructure and application support for an international customer in English and Swedish
  • Service Desk Agent providing multilingual infrastructure and application support for an international customer
  • The Service Desk is the Single Point of Contact for the employees of our customer and all IT related problems will be reported to this team via email, phone, chat or web interface
  • The primary objective is the administration and translation of the incoming issues and requests.
  • All problems, incidents or service requests should be resolved on the level of the service desk or escalated to higher level resolver groups
  • This is a technical role where the candidate should provide Level 1 End User IT support, instruct users on usage of software, announce urgent/important information from IT group, receive and assign software, hardware and network requests to the appropriate IT team

 

  • Fluent English, Swedish knowledge
  • Good knowledge of Windows operating system, Microsoft Office, Microsoft Outlook and other standard softwares
  • Advantages:
  • Customer Service and/or technical skills
  • Service Desk experience
  • Knowledge of computer hardware/peripherals and printers
  • Competitive compensation package
  • Enthusiastic, multilingual team
  • Multinational background and growing organization
  • Working in an international, young and dynamic team

Thu, 06 Sep 2018 09:49:33 +0200

Hungary Budapest

Talentuno

Permanent
Customer Service
Language/ English, Swedish

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