Cognizant Portugal is now looking for a Team Leader with English & French or Italian to work with us in our new Lisbon office! We are looking for someone who would be willing to manage a team within an exciting new project, and is fluent in either French or Italian, along with our mandatory language, which is English. Other than managing a team, you would also be responsible for reporting and doing quality control.
You can see more of the necessary tasks below:
- Manage, mentor, scale up & stabilize team
- Attrition & performance management
- Ability to document & report teams performance on a weekly / monthly basis
- Lead WBR / MBR / QBRs
- Audit and test transactions
- Track and report issues and bugs
- Apply latest guidelines, recommendations, and best practices
- Iterate on QA tools and processes
- Analyze user behavior data and make content recommendations based on metrics
- Train & Mentor new joiners & agents with low performance
- BA/BS degree or equivalent practical experience of 5+ years.
- 2+ years’ experience leading teams, personnel management as workflow management
- Must be able to work independently
- Experience in advertising sales, marketing, consulting, or media
- Service oriented approach
- Fluent in English & Near native in French OR Italian. Excellent oral & written business communication skills in both the languages
- Proficient in Microsoft Office/Google Suite
- Ability to work in multicultural environment, and as part of cross-functional teams.
- Attention to details.
- Strong analytical background and experience.
- Ability to multitask and prioritize under pressure.
- Ability to work in a dynamic and fast-paced environment.
- Must be able to develop and implement content checks, and keep meticulous records and reports
- Project management experience
- Proven ability to become expert in new technologies and workflow processes in a short time frame.
- Objective and analytical approach to decision making
Pleasant and inspiring working facilities and atmosphere in beautiful sunny Lisbon
Opportunity to be part of a rapidly expanding global organization with an irreproachable reputation
Training & development opportunities
Competitive salary & relocation allowance
Thu, 21 Feb 2019 18:08:39 +0100
Cognizant Technology Solutions
Team Leader / Manager
Language/ English, French, Italian
Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.