Team Leader position for a Global IT player – (104224)

Are you willing to get a strong experience in the international sales& business development? Would you like to be a part of a dynamic and multinational team in Prague? We are providing outsourced inside sales services to major IT trendsetters in the world and constantly looking for talents from multiple countries.

Responsibilities:

  • Drive team KPIs, including and not limited to:
  • – Country quota ($, coverage)
  • – Individual agents quota
  • – Agents productivity
  • Participate in Business planning exercise (Customer focus, Coverage considerations, Product/Promotional needs to grow business, etc.).
  • Build, maintain & communicate a strong ambition for the business, team, and individuals.
  • Ensure the right Process of Management & KPIs to drive the organization’s performance against sales goals, strategies & action-plans. Be accountable for results.
  • Develop succession planning within the team, to ensure continuous skill set development/growth for the individuals
  • Perform ongoing coaching activities with sales agents, coordinate with the training department where needed in order to drive individual development
  • Deliver team communication in a motivational manner, build team energy.
  • Demonstrate strong influencing skills to drive the team, managing change effectively, resulting in a positive outcome
  • Be a role model and make sure everyone follows Company’s ethical rules
  • Drive the execution of the sales strategy (PPS portfolio, campaigns/initiatives/programs, target markets, partners & customers, sales coverage,…) through the right POM and KPIs
  • Drive the sales pipeline, guarantee forecast/predictability and maximization of margin through the right activities, POM and KPIs
  • Assessment of team skills/motivation, identifying potential resource risks, flagging to HR / Management any anticipated hiring needs. Co-ordinate effectively with HR, to ensure the pipeline of candidates available to support new recruitment needs
  • Troubleshoot on issues/escalations that affects people/team perf & constantly looking for new ways to evolve space, driving improvement in sales operation and performance
  • Support sales tactics and action plan to anticipate customer needs to pro-actively provide business recommendations.
  • Constantly looks for new and better ways to drive sales operations and sales performance.
  • Build a true succession plan to allow individual growth within sales teams
  • Strong analytics skills.
  • Capability to understand complex reporting and convert numbers into an action plan.
  • Strong communication skills, including communication at the executive level.
  • Bachelor/Master’s degree in Business/IT/Management
  • Sales experience required
  • Proficiency in English, another language is a plus
  • Competitive Salary with bonus structure
  • Opportunity to work in a multi-cultural environment
  • Extensive Training and development program on sales soft skills, products, tools and processes
  • Workplace-based in Prague
  • Package of benefits: Meal vouchers, Multisport card, fruits delivery on daily basis, Fit-Stop
  • Language courses

Thu, 31 Jan 2019 11:30:43 +0100

Czech Republic Prague

Webhelp Enterprise Sales Solutions, s.r.o
18.000 € – 24.000 € gross / year
Temporary
Customer Service
Language/ English

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