Technical Client Advisor is a technical consultant for dedicated customers. Is responsible for networking solution and for these areas:
- Controls and maintains technical performance indicators and SLA
- Connects incident, problem a change management field
- Creates reports and analysis, which maps network needs and optimalisation
- Communicates with customers and inner teams which take care of customer network
- Communication in English on level B2
- Great communication and presentation skills
- 1-2 years of experience in telecommunications or on customer facing role
- Good knowledge of telecommunication field (Technical high school is and advantage)
- Opportunity to cooperate with Verizon, one of the largest global Telco providers in the world
- Full time employment
- Multicultural, challenging and friendly environment
- Daily use of languages
- Extensive training and further career development (CISCO/ITIL Academy)
- Other employee benefits
Tue, 19 Feb 2019 15:31:23 +0100
Czech Republic Moravian-Silesian Region
OKIN BPS, a.s.
Temporary
Customer Service
Language/ English
Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.
