Technical Customer Support Representative with German – (103743)

We are recruiting a Technical Customer Support Representative with an excellent level German for a world-leading electrical vehicle charging network. This person will be responsible for delivering a first-class customer service experience. Strong communication skills are required and experience in customer service would be a plus.

Our client is the world leader in customer experience outsourcing. They infuse innovation, insights, and operational excellence to make every experience great for your customers and businesses.
 

As a Technical Customer Support Representative your objective will be to give customer support to the clients of the company. 

You will be responsible for:

-Answer on inquiries via phone, email and chat. 
-Help with technical issues or account queries. 
-Support with information on products, promotions and applications. 
-Answer and follow up on customer inquiries.
-Achieving call quality and customer satisfaction.

We are looking for a professional with the following qualifications, experience and skills: 

-Fluent Speaker in German.
-Preferred applicants with customer service experience.
-Multitasking capabilities.
-Good English knowledge.
-Problem solving attitude and customer orientation.
-Interest of power tools
-Eagerness to learn.

-Full-time position
-Competitive salary
-Opportunity to join an expanding company 
-International environment
-Bespoke reward structures 
-Comprehensive training programs, to teach you everything you need to know, plus weekly coaching sessions to help you hone your skills
-A range of learning and leadership development programs
-Flexible benefits, including medical and dental cover
-Lots of fun days, charity initiatives and social events for you get involved with
 

Tue, 22 Jan 2019 14:09:48 +0100

Netherlands

TSP | International

To negotiate
Technical Support
Language/ English, German

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