We are recruiting a Technical Customer Support Representative with an excellent level German for a world-leading electrical vehicle charging network. This person will be responsible for delivering a first-class customer service experience. Strong communication skills are required and experience in customer service would be a plus.
Our client is the world leader in customer experience outsourcing. They infuse innovation, insights, and operational excellence to make every experience great for your customers and businesses.
As a Technical Customer Support Representative your objective will be to give customer support to the clients of the company.
You will be responsible for:
-Answer on inquiries via phone, email and chat.
-Help with technical issues or account queries.
-Support with information on products, promotions and applications.
-Answer and follow up on customer inquiries.
-Achieving call quality and customer satisfaction.
We are looking for a professional with the following qualifications, experience and skills:
-Fluent Speaker in German.
-Preferred applicants with customer service experience.
-Good English knowledge.
-Problem solving attitude and customer orientation.
-Interest of power tools
-Eagerness to learn.
-Opportunity to join an expanding company
-Bespoke reward structures
-Comprehensive training programs, to teach you everything you need to know, plus weekly coaching sessions to help you hone your skills
-A range of learning and leadership development programs
-Flexible benefits, including medical and dental cover
-Lots of fun days, charity initiatives and social events for you get involved with
Tue, 22 Jan 2019 14:09:48 +0100
TSP | International
Language/ English, German
Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.