Technical Support B2B w/ Native Level of French & Italian – (86566)

Would you like to start working for a famous navigation and management software company in Barcelona? If you have a fluent level of both French and Italian, are a team player by nature and always ready to help, we are looking for you! 

Our client is a well-known company and market leader in fleet management solutions, providing a SaaS (Software-as-a-Service) solution to their customers and partners. Their products are created to help professional drivers to drive greener, safer and more efficiently. Their products serve more than 45,000 fleet customers in 26 countries with more than 625,000 active monitored units/vehicles.

Aspiring to maintain their leading position in the market, they are looking for an experienced and skilled new member of their customer support team.

As a Customer Support Representative B2B, your responsibilities will include:
– Providing product information and effective technical support through multiple channels (phone, e-mail, chat)
– Investigating and taking care of large and complex support matters, where necessary working closely together with peers across all departments to ensure an exceptional and seamless experience for our customers
– Contributing to additional support programmes/projects (e.g content delivery, product expertise, targeted proactive support activities)
 

Key Languages:
– Native or proficient level of both French and Italian
– Additional language is a plus (Spanish, Portuguese or German) 

Core Skills/Experience:
– At least 1-year of Customer Service experience in an international B2B environment 
– Strong communication skills (written and verbal)
– Proven experience (and success) in sales is an advantage
– Basic knowledge of PC hardware; good knowledge of Windows OS
– Knowledge of web browsers (Internet Explorer, Mozilla)

What's on Offer: 
– International dynamic environment with the benefits of a big successful company
– Competitive base salary with a generous commission scheme
– Private health insurance
– Pension Plan (after 6 months contract)
– Spanish and English language course
– Lunch Vouchers
– 50% discount on the purchase of the company’s products
– The chance to work in a fast-moving, innovative and international environment, dealing with all kind of different countries and cultures

Mon, 12 Feb 2018 17:55:45 +0000

Spain Barcelona

Permanent
Technical Support
Language/ Italian, French

Vai al sito

Potrebbero interessarti

German Customer Service or Sales- Online Advertis... We are looking for a dedicated German Speaker to Lisbon in Portugal! Why Lisbon? Lisbon is the capital of Portugal and has about 500,000 inhabitants...
Do you speak Dutch? New role in Portugal-Apply no... DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job...
Customer Care Representative CZECH Speaker –... Are you open to new challenges and opportunities? We are looking for you who has good interpersonal and communication skills. You should enjoy working...
French or Hungarian Speaking Customer Support R... French or Hungarian Speaking Customer SupportAthens, GreeceMonthly salary €1045 gross (about €815 net)  production bonus up to €200 (up to 14 month sa...