Оur team of dedicated professionals provides both Customer and Technical Support for home or home office users via phone, email and chat. Remote sessions are also used.
Responsibilities:
– Resolve the customer's issues with regards to Customer Service or Technical support
– Respond to customer queries in a timely and professional manner
– Project a professional company image through phone, chat and email interaction
– Provide customers with product and service information
– Prioritize tasks and to involve other teams when needed by following the escalation procedures
– Very good level of Danish and good level of English
– Excellent communication and soft skills
– Strong listening/comprehension skills and good follow up skills
– Ability to multi task and to make quick decisions
– Ability to adapt quickly to changing business requirements.
– We offer competitive salary
– Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, Transportation allowance
– Rewards and recognition programs
– Trainings following the leading global standards for highest quality of Customer Service and Technical Support
– Structured working environment
– Career opportunities
– Great office location
– Team Building activities
Mon, 22 Feb 2016 13:20:36 +0000
To negotiate
Permanent
Agent
Language/ Danish, English
Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.
