Travel Assistance Agent English Russian Spanish – (86618)

We are currently looking for a Travel Assistance Agent

What you would do:

  • Providing quick and creative solutions to complex issues for travelers : technical assistance (road assistance, booking hotels, flights , taxi…) Medical assistance (organising doctor/hospital housecall )

  • Managing and constantly updating customer information

 

 

  • Available for shifts 14:00 / 22:00

  • Residence in Barcelona or surroundings

 

Key Languages:

We are looking for one specific candidate with native / advanced level of Russian. in addittion : 

  • Native or advance level of Spanish
  • Upper intermediate / advance level of English is a must requirement .

  • Having Upper intermediate level of French / Italian / German is a plus

Core Skills/Experience:

  • European Work Permit
  • Proven experience in resolving complex issues.

  • Previous experience in a customer service position is a plus.

  • Attentive, empathic, flexible and proactive.

  • Ability to work both individual and team work .

  • Ability to operate in high pressure situations.

  • Excellent communication skill and listening skills.

  • Computer skills.

  • Will be valued a person with responsibility, can do attitude and a good presence

 

  • 1 Month Trial Contract after first month permanent contract.

  • Working hours: 40h weekly Monday to Sunday with rotating shift

  • The operative center is located in one of the most important avenues at the center of Barcelona.

Tue, 13 Feb 2018 15:52:00 +0000

Spain Barcelona

Permanent
Customer Service
Language/ Russian, English, Spanish

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