Travel Assistance Agent English / Spanish + Other – (86617)

We are currently looking for a Travel Assistance Agent 

What you would do:

  • Providing quick and creative solutions to complex issues for travelers : technical assistance (road assistance, booking hotels, flights , taxi…) Medical assistance (organising doctor/hospital housecall)

  • Managing and constantly updating customer information

 

  • Available for shifts 14:00 / 22:00

  • Residence in Barcelona or surroundings

     

    Key Languages:

    We are looking for candidates with:

     

    • Native or advance level of Spanish

    • Upper intermediate / advance level of English is a must requirement .

    • Having Upper intermediate level of French / Italian / German/ Russian  is a plus

     

     

    Core Skills/Experience:

     

    • European Work Permit

    • Proven experience in resolving complex issues.

    • Previous experience in a customer service position is a plus.

    • Attentive, empathic, flexible and proactive.

    • Ability to work both individual and team work .

    • Ability to operate in high pressure situations.

    • Excellent communication skill and listening skills.

    • Computer skills.

    • Will be valued a person with responsibility, can do attitude and a good presence

OFFER :

  • 1 Month Trial Contract after first month permanent contract.

  • Working hours: 40h weekly Monday to Sunday with rotating shift

  • The operative center is located in one of the most important avenues at the center of Barcelona.

 

 

Tue, 13 Feb 2018 15:45:23 +0000

Spain Barcelona

Permanent
Customer Service
Language/ Spanish, English, German, French

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