Wargaming Player Support Specialist with Italian and English – (104068)

#FEEL GOOD WITH US!

TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

We challenge you to be part of the cool and fun team of WARgamers!

What will be your daily challenges?

  • Ensure player satisfaction by responding timely and accurately to the player’s complaints and disputes
  • Perform investigation and documentation of game exploits, bugs and similar other issues pertaining to the online gaming world
  • Ensure all players adhere to gaming rules and regulations
  • Manage gaming operations and report game status to management on a daily basis
  • Monitor disturbances and imbalances during games and provide corrective solutions

What are our expectations?

  • Very good level of Italian language & good level of English 
  • Keen on playing games
  • Understanding of Player Support

We offer:

  • Stable job (permanent labor contract)
  • Competitive salary for the local market
  • Opportunity to plan your own working schedule
  • Career development opportunities
  • Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
  • Meal tickets shall be granted monthly
  • International modern working environment
  • Special Discounts & Offers for all employees
  • Employee referral bonus
  • Positive environment
  • Supportive work-life balance policies
  • Continuous assistance and learning
  • Employee Relations team to help new hires integrate in the local lifestyle and culture.

Let's play this game together! Send us your CV!

* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can't wait to meet you!

Mon, 28 Jan 2019 14:46:47 +0100

Bulgaria Sofia

TELUS International Europe

Permanent
Customer Service
Language/ Italian, English

Vai al sito

Potrebbero interessarti

Web translator & content creator Romanian ... At idealista, the leading Spanish real estate website, we are looking for a native Romanian speaker in order to adapt our website to a Romanian audien...
Order Manager with French and Flemish – (104... We are recruiting an order manager for a leading global engineering and technology services company, to join their Lisbon Hub. This person will be res...
French Account Manager – (86227) If you are an Account Manager who wants to push on in your career by working with a world renowned IT company, then we want to hear from you! Respons...
German Campaign Specialist – Google Ads R... In this role, you will partner with an assigned portfolio of new clients in order to help them develop their first online advertising campaigns with t...