Work Abroad – Romanian Customer Care (m/f) – (86794)

We are looking for people with passion, new talents who are looking forward to build a successful career here in Portugal.
Become part of our customer service team and use your chance to start an international career. For applicants from all over Europe, we have prepared a transfer package which among other things includes a room in a corporate apartment, the refund of your flight to Lisbon, one free annual flight to your homeland and versatile administrative support directly after your arrival in Portugal.

We support world-famous brands such as Supercell, Wish and many more in the customer service area.
 

Your role:
Competent, friendly and efficient – that is how professional customer service looks today. Be it per phone, e-mail or even chat, you will be our customers´ first point of contact. 
Depending on the client, you will act in different industries and you will focus, among others, on tasks such as:
•  Customer support for bookings, purchases, or goods;
•  Assistance with concerns regarding payment transactions and questions about customer accounts;
•  Technical Support for a number of pc-related issues;
•  Professional management of changes, adjustments, complaints and any other customer concerns.

Profile:
•  Native level of written and verbal communication skills in Romanian and good understanding of English (B1 Level);
•  Good computer and internet skills;
•  Fast learning capacity;
•  Excellent communication skills, interpersonal skills and team spirit;
•  Goal-oriented work;
•  Flexibility and resilience;
•  Experience in telephone customer service / call center environment (preferred).
 

•  International career in a multicultural environment;
•  Possibility of cooperation with leaders in various industries;
•  Intensive training and familiarization phase;
•  Long-term development opportunities;
•  Temporary, renewable employment contract;
•  Private health insurance after 6 months of employment;
•  Accommodation in a room of a Teleperformance owned apartment;
•  Initial flight expenses refund;
•  Free annual flight to the homeland;
•  Free Portuguese language courses, water sports, soft trekking and much more for all who are interested.

We are looking forward to receiving your application.

Fri, 16 Feb 2018 13:49:44 +0000

Portugal Lisbon

Project/Service based
Agent
Language/ Romanian, English

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